IDUV0034
Mobile Work Order
Consumer grade UX in enterprise mobility

100
In Stock
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Situation
- Companies need to be more efficent and profitable in the service economy and minimise downtime in manufacturing.
- The service value added delivery needs to be visible to the customers.
- Movile service solutions needs to be scalable
- IOT and industry 4.0 requires easy to use and customisable mobile applications running on future proof technology from SAP
Challenge
- Dated user interfaces designed for desktop PC's
- Engineers and technicians spend much of their time out in the field and away from the desk
- Manual synchronisation of service report and invoicing
- Paper-based, error prone processes
- Maintenance and service technicians typically less IT savvy
- It's very costly to put user on the bench to learn new applications
Solution
- User friendly, solid, fast, scalable and flexible
- Offline functionality and auto synchronisation
- Real-time error relay to back office through camera functionality and attachments
- Multiple platforms and form factors
- Fast implementation, customisation & low TCO
Value Drivers
- Higher productivity through transformation of work processes
- Cost efficency & streamlining of work orders
- Rapid deployment of solution
- Higher employee satisfaction - UX optimised
- Fast onboarding and high adoption rate
- Lower error rates in the servoce process
- One application - all procress in one
- Run anywhere, anytime on any device
Regions
Regions: Global, Asia - Pacific, Middle East and North Africa, Africa, Latin America and Caribbean, North America, Europe
Users
Service, Management, Maitenance
Lines Of Business
Customer Service, Management, Maitenance
Industries
Utilities, Manufacturing, Warehouse